Below FAQ are some common concerns of our customer before purchasing the Product.
If you have other questions, please just send it to anayafashion133@gmail.com.
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Shipping Information
What Shipping Methods Are Available?
ANAYA FASHION offers various shipping methods to ensure timely delivery of your products, typically taking 3 to 5 days.
Is Free Shipping Available?
Free shipping is available on all prepaid orders.
Are There Shipping Charges?
Shipping charges may apply based on the product and destination. Specific details will be provided during the checkout process.
How Can I Track the Status of My Order?
You will receive notifications via text message, email, or other communication channels with details about the delivery partner and tracking ID to monitor your order.
How Can I Cancel My Order?
One of our team members will call you before sending the parcel. At that time, you can cancel the order.
What's the Cash on Delivery Policy?
For Cash on Delivery orders, payment must be made at the time of delivery. Open packages only after payment.
Payment Information
Is It Safe to Shop Online?
Absolutely. Prioritize the security of online transactions at ANAYA FASHION. Feel secure using Credit Cards, Debit Cards, and net banking through our trusted payment gateways.
What Payment Methods Are Accepted?
ANAYA FASHION accepts Master/Visa credit cards, major Debit Cards, and net banking. Specific payment options will be detailed during the checkout process.
What Should I Do If My Payment Fails?
In case of a payment failure, any debited amount will be automatically reversed by the respective bank within a specified timeframe.
Return & Refund
What Is the Return Policy?
ANAYA FASHION offers a 7-day return policy only for exchanges. If you are unsatisfied with your order, you can initiate an exchange within 7 days from the delivery date.
How Will I Get a Refund?
Refunds are not offered. Exchanges are allowed within the return period for eligible reasons.